Privacy Policy

United Schools of Martial Arts Pty Ltd (USMA Taekwon-Do)
Last updated: 24 April 2026

United Schools of Martial Arts Pty Ltd (“USMA Taekwon-Do”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

  • Name, date of birth, and gender
  • Postal and residential address
  • Email address and phone numbers
  • Emergency contact details
  • Medical information relevant to training (e.g. injuries, conditions)
  • Parent or guardian details (for members under 18)
  • Payment and billing details
  • Membership and grading history
  • Photographs or video taken at classes, gradings, and events
  • Information submitted via our website contact and enquiry forms
  • Website usage data (cookies, IP address, browser type)

2. How We Collect Information

We collect personal information directly from you when you:

  • Enquire about classes or membership
  • Enrol as a member or sign a participation waiver
  • Attend classes, gradings, seminars, or competitions
  • Contact us by phone, email, or through our website
  • Subscribe to newsletters or follow us on social media
  • Make a payment for fees, gradings, or merchandise

3. Why We Collect and Use Your Information

We use your personal information to:

  • Provide Taekwon-Do training and related services
  • Manage memberships, gradings, and event registrations
  • Communicate with you about classes, schedules, and events
  • Process payments and issue receipts
  • Respond to enquiries and provide customer support
  • Maintain accurate training and grading records
  • Ensure your safety during training (medical/emergency information)
  • Promote our school through photos and videos (with consent)
  • Comply with legal, insurance, and regulatory obligations

4. Disclosure of Personal Information

We may share your personal information with:

  • The International Taekwon-Do Masters Society and other affiliated bodies for grading verification and tournament registration
  • Insurance providers
  • Payment processors and accounting service providers
  • Government bodies where required by law
  • IT and website service providers that host or support our systems

We do not sell your personal information to third parties.

5. Photos and Video

Photos and video taken during classes, gradings, and events may be used on our website, social media, and promotional material. If you do not wish to appear in such material, please notify us in writing and we will take reasonable steps to accommodate your request.

6. Children’s Privacy

For members under 18, personal information is collected from a parent or guardian. We require parental or guardian consent before enrolling minors and before using any imagery containing minors in promotional material.

7. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored in secure physical and electronic systems. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to understand how visitors use the site. You can disable cookies through your browser settings, though some features may not function correctly as a result.

9. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or out of date. To make a request, contact us using the details below. We may need to verify your identity before releasing information.

10. Overseas Disclosure

Some of our service providers (such as cloud hosting and payment processors) may store data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with the Australian Privacy Principles.

11. Complaints

If you believe we have breached your privacy, please contact us in the first instance. We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “Last updated” date amended accordingly.

13. Contact Us

For any privacy-related questions or requests, please contact:

United Schools of Martial Arts Pty Ltd
348/A Clayton Road, Clayton, VIC 3168
Phone: (03) 9543 2626 or 0417 309 755
Email: info@usmataekwondo.com